Users of the e-commerce platform Shopify were recently confronted with difficulties as they encountered a “502 Bad Gateway Error” when attempting to access the website.
The issue garnered significant attention, with over 6000 reports flooding in on Downdetector, a popular platform used to monitor downtime and outages. Of these reports, approximately 52% cited problems with accessing the website directly, while around 33% indicated issues with connectivity.
Source: Downdetector
In response to the widespread complaints, Shopify took to Twitter to acknowledge the problem, confirming that their website was down due to a “known issue.”
Despite the reassurance from the company, users continued to face challenges accessing the platform and completing transactions.
@ShopifySupport is Shopify down currently? I’m getting a 502 Bad Gateway message on two of my stores.
Down detector and service status showing no issues. pic.twitter.com/m3W0qHMdk5
— Kelly (@SelfMadeMastery) June 5, 2024
is shopify down for anyone else??? gonna need some type of compensation ya feel me
— orbul* (@Orbul_) June 5, 2024
Shopify frontend and backend is down.. pic.twitter.com/SkJ18X0qZC
— Chad Ross (@chadross_) June 5, 2024
is @Shopify @ShopifySupport down? All of my stores crashed and I havnt been able to get in for a while. says 502 bad gateway. Any Ideas?
— Looni (@LooniRacooni) June 5, 2024
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Abdul Rehman
Abdul is a tech-savvy, coffee-fueled, and creatively driven marketer who loves keeping up with the latest software updates and tech gadgets. He's also a skilled technical writer who can explain complex concepts simply for a broad audience. Abdul enjoys sharing his knowledge of the Cloud industry through user manuals, documentation, and blog posts.
